13 posts tagged with "Knowledge"

We touched on this topic a couple years ago however we see a slight increase in "anonymous caller ID connectivity issues" so thought to re-vist in a quick post here.

One of the ways you can use your FlyNumber is to forward the FlyNumber to a regular phone number. Any regular phone number in the world. When this happens the call is routed via what’s called the PSTN network, which is basically the network involved in connecting phone calls to and from regular phone numbers.

Note: We have since added documentation, check out the phone system docs on setting up an app for the easiest way to get started.

You have a phone number, now you want to use it. Here we'll discuss getting incoming /outgoing calls on your smartphone with a virtual number (sometimes called a VOIP or DID number).

It's the nature of the business to release a phone number back to a "pool" for others to buy/lease after they're no longer being paid for.

-Nader Jaber, Founder of FlyNumber

Nowadays our phone numbers have become more than just a string of digits. They are our identifiers, gatekeepers, and connectors in a world increasingly reliant on digital communication. But what happens when that crucial link suddenly disappears? You dial your number, and there's no ring, no voicemail, just the unsettling silence of a number that's no longer yours.[^1]

Introduction: The Power of Caller ID Customization​

One of the standout features of our cloud phone system is the ability to edit the caller-ID for the phone receiving the FlyNumber calls (only when using VoIP). This comes in handy when you need to distinguish between calls coming in from different phone numbers.

Imagine having a UK, Canada, and US FlyNumber ringing directly to your smartphone or a desktop VoIP phone (such as Grandstream or Yealink). By default, you'll see the caller-ID of the person calling the FlyNumber, but you won't know which FlyNumber they called.

Here's a quick overview of the FlyNumber logs and possible responses, this isn't an exhaustive list but many of the responses are pretty self-explanatory.

You can take any of our local phone numbers and forward the calls to any regular phone number in the world. Some forward their FlyNumbers to a local number, for example - a Canada FlyNumber forwarded to a Canada mobile. Others go international - a UK FlyNumber forwarded to the US. (everyone has their reasons)

"Forwarding the calls" somewhere vs. setting the calls to ring somewhere are 2 different things. It may be important for you to know the difference.

At our core, we'll always offer you the ability to use the FlyNumber(s) in one of the following three ways.

Here's a simple tutorial on how you can use the Zoiper app and sip2sip to receive unlimited incoming calls on your FlyNumber (ie. Virtual phone number)

• This post is outdated so you'll want to use this guide, it uses the new phone system and the zoiper or groundwire app for iOS/Android.

It’s been a while since we’ve updated the blog, our apologies . We’ve been very busy updating the “internals”, we’re about to introduce FlyNumber SIP addresses among other neat features. The exterior may look the same but there’s plenty going on inside. We’re coming out with new features almost every quarter and the PBX/ Virtual phone system is evolving very nicely. You need to try it out if you haven’t already, it’s visually appealing and the grid gives you a real sense of customization.