Get Toll-Free Numbers from the Land of the Rising Sun

$49.95 per month + per min rate

One-time setup fee: $36.00

Elevate your business in Japan with a local "free dial" toll-free phone number, using prefixes 120 or 800.

Set your Tokyo or Osaka operations apart by offering customers in Japan a cost-free way to connect.

Call like a local, pay like a local

In many cases if you make outgoing calls to a Japan phone number using a Japan FlyNumber as the caller-ID the rate is significantly cheaper.

• The rate is sometimes 10x cheaper so if you call a certain country often, it pays to get a FlyNumber from there.
• Anytime you make outgoing calls with FlyNumber (via the PBX) there is a low per minute rate.
• You can make outgoing calls using the phone system app or create a SIP account.
• More details on the phone system billing can be found in our docs.

Make and receive calls with your Japan toll-free phone number using our app

If you sign up for the phone system you can use the (free) dedicated app for iOS, Android, Windows, and macOS for incoming and outgoing calls.

• Unlimited incoming minutes included
• Push notifications for incoming calls
• Call history and missed call tracking
• Multiple number support for outbound calls
• While on a call trigger call recording, transfer or pickup.

Toll-free per min rates

Whenever someone calls your Japan toll-free phone number there is an incoming per min rate.

It's subtracted from your FlyNumber prepaid.

The (USD) rate depends on who is calling your Japan toll-free number (or in other words the the prefix of the calling party).

• For local callers from Japan: 0.160 - 0.389
• Local caller one time connect fee: 0.0
• If an international caller calls the toll-free phone number: 0.623
• International caller one time connect fee: 0.0
• Full toll-free per min rates here.

Features with every Japan toll-free virtual number

• Businesses in Japan can establish a nationwide presence, making it easier for customers from Okinawa to Hokkaido to reach out without incurring call charges.
• Utilizing a toll-free number set to a SIP address provides enterprises with 300 incoming channels, perfect for handling high volumes of customer calls efficiently (learn more about VoIP/SIP).
• Adopting a cloud-based phone system allows firms to manage calls with advanced features like voicemail and call routing, crucial for maintaining harmony in customer interactions (explore our cloud phone system).
• With flexible call forwarding options, businesses can reroute incoming calls to any department or remote employee in Japan, ensuring that no customer query goes unanswered (discover call forwarding solutions).
• Toll-free numbers help enhance the credibility of a business, presenting an image of professionalism and customer-centricity akin to Tokyo's famed meticulous service standards.

Frequently asked questions

Are there any special registration requirements for Japan toll-free phone numbers?

Yes, you'll need to register the Japan number, please see the main Japan page for more details.

Can I use a FlyNumber toll-free phone number to support my customers in Tokyo during the Hanami season?

Yes, a FlyNumber toll-free phone number allows you to support and connect with your customers in Tokyo and across Japan, especially during peak seasons like Hanami. You can manage increased call volumes effortlessly by forwarding these calls to any VoIP solution or regular phone worldwide at a competitive rate.

How can I forward calls received on my Japan toll-free number to my mobile phone while I'm attending business meetings in Kyoto?

With FlyNumber, you can easily set your Japan toll-free number to forward calls to any mobile phone globally. This feature is particularly useful when you are traveling for business, such as attending meetings or cultural events in cities like Kyoto, ensuring you stay connected with your clients wherever you are.

Is it possible to port my current business number in Osaka to a FlyNumber toll-free phone number to expand my client base?

Absolutely, you can port your existing business number in Osaka to a FlyNumber toll-free number, which usually completes within a couple of days. This transition allows you to retain your current contacts while expanding your reach across Japan and internationally without interruption.

Can I use the FlyNumber service to manage call overflow during high-volume periods like the New Year celebrations in Japan?

Definitely, FlyNumber’s toll-free service includes the ability to handle up to 300 incoming channels simultaneously, making it ideal for managing call overflow during Japan’s busy New Year celebrations or any other high-traffic events. This helps you maintain customer service standards without missing important calls during critical times.

Info on Japan toll-free phone numbers you may not know

Japan's toll-free numbers start with 0120, famously known as "Free Dial" there. They're heavily used for customer service and sales support.

Interestingly, these numbers are only toll-free when dialed from within Japan. So, if you're calling from overseas, watch out for those charges!

A fun fact: due to a quirk in the system, Japan’s toll-free numbers can’t be reached from payphones. A reminder of quirky tech limitations!

Example use cases

• Provide customer support for Sakura enthusiasts during the cherry blossom season using an efficient call forwarding service.
• Enable tourists to inquire about Sumo wrestling events in Tokyo with ease by using our advanced phone system.
• Host a helpline for visitors attending the Sapporo Snow Festival, ensuring they can get assistance at no charge.
• Support expats in Kyoto with cultural integration through a hotline, enhancing their living experience.
• Offer reservation assistance for traditional Ryokan stays in Hakone, connected through our comprehensive VoIP solutions.

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