$21.95 per month + per min rate

One-time setup fee: $84.00

Get your hands on a Malaysian "nombor bebas tol" with the 1800 prefix, connecting your business effortlessly to customers in Kuala Lumpur and Penang.

Make your mark in Malaysia by offering clients a cost-free way to reach you, enhancing your local presence.

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Call like a local, pay like a local

In many cases if you make outgoing calls to a Malaysia phone number using a Malaysia FlyNumber as the caller-ID the rate is significantly cheaper.

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Make and receive calls with your Malaysia toll-free phone number using our app

If you sign up for the phone system you can use the (free) dedicated app for iOS, Android, Windows, and macOS for incoming and outgoing calls.

  • Unlimited incoming minutes included
  • Push notifications for incoming calls
  • Call history and missed call tracking
  • Multiple number support for outbound calls
  • While on a call trigger call recording, transfer or pickup.
FlyNumber phone system app interface showing number management and call controls

Toll-free per min rates

Whenever someone calls your Malaysia toll-free phone number there is an incoming per min rate.

It's subtracted from your FlyNumber prepaid.

The (USD) rate depends on who is calling your Malaysia toll-free number (or in other words the the prefix of the calling party).

  • For local callers from Malaysia: 0.070 - 0.167
  • Local caller one time connect fee: 0.0
  • If an international caller calls the toll-free phone number: 0.156
  • International caller one time connect fee: 0.0
  • Full toll-free per min rates here.
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Features with every Malaysia toll-free virtual number

a telephone and bird in hand drawn style
  • Businesses in Malaysia can expand their reach across bustling markets like Kuala Lumpur and Georgetown by providing a national presence with a toll-free phone number.
  • Setting the toll-free number to a SIP address ensures up to 300 incoming channels, accommodating large volumes of calls simultaneously.
  • Enhance customer satisfaction by using call forwarding options, allowing businesses to direct calls to any department or regional office efficiently.
  • Implementing a cloud-based phone system enables Malaysian businesses to manage calls from anywhere, be it a busy street market or a quiet beach office.
  • With toll-free numbers, companies can boost their customer service by making it free and accessible for customers to call, mirroring the welcoming Malaysian tradition of hospitality.

Frequently asked questions

Are there any special registration requirements for Malaysia toll-free phone numbers?
Yes, you'll need to register the Malaysia number, please see the main Malaysia page for more details.
Can I forward my Malaysia toll-free number to a mobile phone in Kuala Lumpur?
Yes, you can forward your Malaysia toll-free phone number to any mobile phone in Kuala Lumpur or any other city within Malaysia at a low per minute rate. This flexibility allows you to manage your business communications effectively, whether you're in the bustling city center or traveling around the country.
How long does it take to port an existing Malaysian phone number to FlyNumber?
Porting an existing Malaysian phone number to FlyNumber typically takes a couple of days. We work quickly to transition your number so that you can start using our services, including the festivities of Hari Merdeka or exploring the food markets of Penang without interruption.
Will my Malaysian toll-free number work if I am forwarding calls to a VoIP solution while traveling outside of Malaysia?
Absolutely! You can forward your Malaysia toll-free number to any VoIP solution, such as Asterisk, FreePBX, 3CX, or FreeSwitch. This means you can continue to receive calls on your Malaysian number even if you are attending a business conference in Singapore or enjoying a vacation in Bali.
Are there any additional costs for receiving calls on my Malaysian toll-free number if I choose to use a VoIP solution?
No, there are no additional costs for receiving calls on your Malaysian toll-free number when using a VoIP solution. You'll benefit from 300 incoming channels included, which allows you to handle multiple calls simultaneously while promoting your business during events like the Malaysia International Halal Showcase or while coordinating tours in the Cameron Highlands.

Info on Malaysia toll-free phone numbers you may not know

Malaysia's toll-free numbers generally start with 1-300 or 1-800, making them easily recognizable for customers seeking free-call services. Fun fact: Despite modern telephony advances, Malaysia still deeply values face-to-face communication, which amplifies the importance of accessible phone contacts.

Interestingly, owning a Malaysian toll-free number can significantly boost your business presence as locals tend more to trust companies that provide clear, cost-free communication channels.

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Example use cases

  • Assist travelers from Kuala Lumpur to Penang with real-time travel updates and bookings via a local contact point.
  • Provide 24/7 customer support for durian fruit vendors across Malaysia to manage orders and inquiries.
  • Offer a direct line for tech support to users of Malaysian e-commerce platforms, ensuring a smooth shopping experience.
  • Enable easy access for reservations and inquiries at popular Malaysian resorts in Langkawi, integrating our VoIP services.
  • Support Malaysian remote education platforms by facilitating parent-teacher communications using our advanced call forwarding options.
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Malaysia forum topics

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