Toll Free Numbers from the Land of the Long White Cloud

$39.95 per month + per min rate

One-time setup fee: $60.00

Get your New Zealand toll-free phone number with the coveted 800 prefix, making it easier for customers from Auckland to Wellington to reach you.

Known locally as "freephone numbers," they ensure calls to your business don't cost your Kiwi customers a dime.

Call like a local, pay like a local

In many cases if you make outgoing calls to a New Zealand phone number using a New Zealand FlyNumber as the caller-ID the rate is significantly cheaper.

• The rate is sometimes 10x cheaper so if you call a certain country often, it pays to get a FlyNumber from there.
• Anytime you make outgoing calls with FlyNumber (via the PBX) there is a low per minute rate.
• You can make outgoing calls using the phone system app or create a SIP account.
• More details on the phone system billing can be found in our docs.

Make and receive calls with your New Zealand toll-free phone number using our app

If you sign up for the phone system you can use the (free) dedicated app for iOS, Android, Windows, and macOS for incoming and outgoing calls.

• Unlimited incoming minutes included
• Push notifications for incoming calls
• Call history and missed call tracking
• Multiple number support for outbound calls
• While on a call trigger call recording, transfer or pickup.

Toll-free per min rates

Whenever someone calls your New Zealand toll-free phone number there is an incoming per min rate.

It's subtracted from your FlyNumber prepaid.

The (USD) rate depends on who is calling your New Zealand toll-free number (or in other words the the prefix of the calling party).

• For local callers from New Zealand: 0.070 - 0.229
• Local caller one time connect fee: 0.0
• If an international caller calls the toll-free phone number: 0.195 - 0.292
• International caller one time connect fee: 0.0
• Full toll-free per min rates here.

Features with every New Zealand toll-free virtual number

• Businesses in New Zealand can enhance their customer service reputation by using a toll-free phone number, letting clients call for free, just like enjoying a laid-back BBQ with mates.
• With toll-free numbers adjusted to redirect via call forwarding, Kiwi companies can handle calls from Auckland to Invercargill without needing a physical presence.
• Setting toll-free numbers to VoIP/SIP not only cuts costs but includes 300 incoming channels, ensuring no customer hears a busy tone.
• Companies can integrate a toll-free number into FlyNumber's cloud phone system (PBX), offering customizable features akin to choosing the best pavlova toppings.
• A toll-free number gives New Zealand businesses a national presence, making a company as recognizable as the All Blacks.

Frequently asked questions

Are there any special registration requirements for New Zealand toll-free phone numbers?

No, there are no special registration requirements for obtaining a New Zealand toll-free phone number.

Can I port my existing New Zealand phone number to FlyNumber?

Yes, you can port any existing New Zealand phone number to FlyNumber. The process typically takes a few days to complete. Once ported, you can enjoy all the benefits of our VoIP services with your current number.

How can I forward calls from my New Zealand toll-free number to a regular phone?

With FlyNumber, calls made to your New Zealand toll-free number can be forwarded to any regular phone worldwide. We offer competitive low per-minute rates for call forwarding, allowing you to maintain connectivity whether you're in Auckland attending the Lantern Festival or exploring the Southern Alps.

Are there options for integrating my New Zealand toll-free number with VoIP solutions like Asterisk or FreeSwitch?

Absolutely! You can set up your New Zealand toll-free number with a variety of VoIP solutions, including Asterisk, FreePBX, 3CX, or FreeSwitch. This setup provides you with 300 incoming channels, which is particularly useful for handling high call volumes during popular local events such as the Wellington Sevens or the Auckland Arts Festival.

What are the advantages of using a New Zealand toll-free number for my business?

Using a New Zealand toll-free number enhances your business’s accessibility and professional image. It allows customers from all over the country, from the bustling streets of Christchurch to the quiet pastures of Waikato, to contact you without incurring charges. This can significantly increase customer satisfaction and broaden your market reach within New Zealand.

Info on New Zealand toll-free phone numbers you may not know

New Zealand's toll-free numbers usually start with 0508 or 0800, making them easily recognizable. Such numbers are often used by businesses to encourage customer calls, as the call costs are absorbed by the company, not the caller.

Interestingly, despite New Zealand's relatively small population, the demand for these toll-free numbers is high. Businesses both large and small leverage them to enhance customer service and expand their reach across both the North and South islands.

A quirk in NZ telephony: Toll-free numbers can't be dialed from outside the country, which might be a surprise for international businesses looking to establish a local presence. So, for global reach, considering a local geographic number might be more practical.

Example use cases

• Offer support for adventure tourism services in Queenstown, easily directing inquiries to your local guides via call forwarding solutions.
• Connect remote artists in Wellington with galleries using effective VoIP options to discuss exhibitions and sales.
• Manage bookings for Maori cultural tours and events in Rotorua with an advanced phone system.
• Facilitate after-hours veterinary care in Auckland, ensuring pet owners can reach assistance whenever needed with the PBX system.
• Expand customer service for tech startups in Christchurch, integrating a versatile call management system to handle global calls.

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