Toll Free Numbers from the Land of Smiles

$19.95 per month + per min rate

One-time setup fee: $84.00

Get your business connected in Thailand with a local 1800 toll-free number, known locally as "โทรฟรี."

Whether you're setting up shop in Bangkok or Chiang Mai, a Thai toll-free number keeps your calls coming.

Call like a local, pay like a local

In many cases if you make outgoing calls to a Thailand phone number using a Thailand FlyNumber as the caller-ID the rate is significantly cheaper.

• The rate is sometimes 10x cheaper so if you call a certain country often, it pays to get a FlyNumber from there.
• Anytime you make outgoing calls with FlyNumber (via the PBX) there is a low per minute rate.
• You can make outgoing calls using the phone system app or create a SIP account.
• More details on the phone system billing can be found in our docs.

Make and receive calls with your Thailand toll-free phone number using our app

If you sign up for the phone system you can use the (free) dedicated app for iOS, Android, Windows, and macOS for incoming and outgoing calls.

• Unlimited incoming minutes included
• Push notifications for incoming calls
• Call history and missed call tracking
• Multiple number support for outbound calls
• While on a call trigger call recording, transfer or pickup.

Toll-free per min rates

Whenever someone calls your Thailand toll-free phone number there is an incoming per min rate.

It's subtracted from your FlyNumber prepaid.

The (USD) rate depends on who is calling your Thailand toll-free number (or in other words the the prefix of the calling party).

• For local callers from Thailand: 0.306
• Local caller one time connect fee: 0.0
• If an international caller calls the toll-free phone number: 0.331
• International caller one time connect fee: 0.0
• Full toll-free per min rates here.

Features with every Thailand toll-free virtual number

• Businesses in Thailand can establish a national presence, making it easier for customers from Chiang Mai to Phuket to reach them at no cost to the caller.
• Through settings to a SIP address, Thai businesses receive 300 incoming channels, accommodating large volumes of calls effortlessly, ideal during high-traffic events like Songkran.
• Integrating a toll-free number with FlyNumber's cloud phone system enhances customer service capabilities by utilizing features such as call queues and IVR menus.
• Thai companies can redirect customer calls to any department seamlessly using FlyNumber's flexible call forwarding, ensuring calls are never missed, even during the bustling Loy Krathong festival.
• Operators can adjust call routing on the fly, which is particularly useful for businesses that fluctuate with seasonal tourism peaks in places like Pattaya and Ko Samui.

Frequently asked questions

Are there any special registration requirements for Thailand toll-free phone numbers?

Yes, you'll need to register the Thailand number, please see the main Thailand page for more details.

Can I use my FlyNumber toll-free number to receive calls during the Loy Krathong Festival in Thailand?

Yes, your FlyNumber toll-free number can be used to receive calls anywhere in Thailand, including during popular festivals like Loy Krathong. Whether you're in Bangkok or Chiang Mai, your customers can easily reach you at no extra charge to them, ensuring your business stays connected during this busy holiday period.

How can FlyNumber help me reach customers in both rural and urban areas of Thailand?

FlyNumber's toll-free services are accessible throughout Thailand, ensuring that your business can reach customers in both urban centers like Bangkok and rural areas. This broad coverage helps you to support and expand your customer base across the entire country without worrying about connectivity issues.

Will I be able to direct calls received on my Thai toll-free number to my VoIP service during Songkran?

Certainly! During Songkran, or any other time of the year, calls to your Thai toll-free number can be directed to your preferred VoIP service, such as Asterisk, FreeSwitch, or 3CX. This flexibility allows you to manage calls effectively, even during Thailand’s busiest festival.

Is it possible to forward calls from my Thai toll-free number to a regular phone number outside of Thailand?

Yes, you can forward calls from your Thai toll-free number to any regular phone number worldwide. This feature is perfect for businesses that want to maintain a local presence in Thailand while managing operations globally. The per-minute rate for international forwarding is competitively priced, facilitating global communication without significant cost.

Info on Thailand toll-free phone numbers you may not know

Thailand's toll-free numbers start with 1800, instantly recognizable and easy to remember for locals and tourists alike. These numbers are indispensable for businesses aiming to boost customer interaction and service accessibility across vibrant cities like Bangkok and Chiang Mai.

Interestingly, despite Thailand's rapid digital expansion, traditional forms of communication remain vital, with toll-free numbers playing a crucial part in both urban and rural connectivity. This dual reliance on old and new tech ensures that no customer is left behind, no matter where they are in the country.

For companies looking into Thai market entry, securing a local toll-free number can significantly enhance credibility. Thai consumers value businesses that offer clear, cost-free communication channels, showing respect for their time and resources.

Example use cases

• Provide customer support for tourists visiting the Grand Palace without worrying about long-distance charges, enhancing accessibility with our call forwarding options.
• Boost engagement for your Songkran Festival events by offering locals a direct way to inquire and participate using an easy-to-remember contact option.
• Enhance delivery services for your Pad Thai restaurant in Bangkok by allowing customers to order without a charge, creating a better customer service experience.
• Connect with potential attendees for a Thai Boxing match in Chiang Mai by offering a straightforward way to get event details through our VoIP solutions.
• Facilitate reservation bookings for your Phuket resort during the high season, streamlining operations with FlyNumber’s cloud phone system.

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