Many of you have already noticed the new Skype forwarding method added a couple weeks ago to the PBX / Virtual Phone System. It was released with little fanfare because it’s still in beta and constantly being tweaked. As of this post its working well, the forwarding connection is established quickly and in most cases it’s about 1-2 seconds after clicking answer that the audio come through nice n’ clear. This doesn’t mean there’s a delay while speaking to the other party, we actually found little to no delay at all. There are a couple prerequisites for Skype forwarding too.
If Skype does go down it’s usually brief , some symptoms are 1 way audio or poor quality. With that being said, our suggestion would be to use Skype forwarding in conjunction with other forwarding methods, this is called ring group and/or ring hunt. SIP forwarding would be the most reliable and still save you money , you can use any device to answer the calls and you’d just pay the monthly rate for the local phone number– free unlimited incoming minutes. We can provide the SIP information, you just need a SIP client to answer the calls. It doesn’t matter what device or OS you’re using, google ” Your device/OS “+ SIP client and I guarantee you there’s a SIP client for your device.
The above image is an example of what I’m talking about – When someone calls the 347 New York or Israeli number it will ring my Acrobits SIP app and Skype (running on my PC) for the first 30 seconds at the same time, then it will ring my mobile phone for 30 seconds. If I answer with my mobile phone its .03 per min ( when we forward to a “Phone number” there is a low per min rate and you’d need funds in your prepaid balance). If I don’t answer at all it plays a greeting (you can upload or record one) and sends the voicemail as an attachment.
If you have any questions go ahead and comment or send us an email/ticket.