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Payment Preferences

Learn how to manage your payment preferences and automatic renewal settings for your FlyNumber services.

Auto-Renew Settings​

You can enable or disable automatic renewal for any FlyNumber through the My FlyNumbers page:

  1. Navigate to My FlyNumbers
  2. Click "Details" for the number you want to manage

My FlyNumbers page showing list of active numbers and their details

warning

If auto-renew is disabled, the number will not renew regardless of other account payment settings.

Recurring Payment Options​

For periodic payments (1, 3, 6, or 12 months), you have several options:

1. Prepaid Balance​

The system always attempts to renew numbers using your prepaid balance first, regardless of other payment settings. You can:

  • Add funds manually to keep your balance topped up
  • Monitor your balance through the dashboard
  • Set up automatic notifications or refills (see below)

2. PayPal Subscription​

You can create or manage PayPal subscriptions for individual numbers:

  1. Navigate to My FlyNumbers
  2. Click "Details" on the desired number
  3. Scroll down to "Subscriptions"
  4. Click "Create Subscription"

Subscriptions section showing PayPal subscription options

note

If you selected the phone system option when purchasing the number, the subscription will include both the number cost and the monthly phone system fee ($14.95). For example, with a 6-month billing period, the subscription would cover both services multiplied by 6 months.

tip

PayPal subscriptions don't cover per-minute charges for call forwarding or outgoing calls. Consider adding a backup credit card for these expenses.

3. Credit Card Management​

Manage your credit cards through Account Settings:

  1. Navigate to Account Settings
  2. Scroll to the "My Credit Cards" section

Credit card management section in Account Settings

You can:

  • Add new cards
  • Remove cards (click the X)
  • Set a default card
  • View saved cards
warning

You cannot remove the default card if auto-refill is enabled. You must first change the "Low balance action" to "Send Notification" in Payment Preferences.

Auto-Refill and Notifications​

Configure automatic balance management in Account Settings:

  1. Navigate to Account Settings
  2. Scroll to "Payment Preferences"
  3. Choose your preferred low balance action:

Auto-Refill Setup​

Auto-refill settings showing balance threshold and refill amount options

Configure:

  • Balance threshold: When to trigger the refill
  • Refill amount: How much to charge your default card
  • Low balance action: Select "Auto refill"

Email Notifications​

Notification settings for low balance alerts

To receive low balance alerts:

  1. Set "Low balance action" to "Send notification"
  2. Set your preferred "Balance threshold"
  3. Ensure your email address is correct in Account Settings
tip

Email notifications are useful when you prefer to manage payments manually but want to stay informed about low balances.