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Phone System App

FlyNumber phone system app interface showing online status and number management

The phone system app is the fastest way to start making and receiving calls with your FlyNumber. This guide will walk you through the initial setup process.

Prefer a video guide? Check out our step-by-step tutorial for setting up the app.

Prerequisites​

Before you begin, make sure you have:

  • A FlyNumber account
  • At least one active FlyNumber and the phone system enabled
  • A valid email address for receiving the activation code

Step-by-Step Setup Guide​

1. Access Your Account​

Navigate to https://www.flynumber.com/ and access your account:

FlyNumber website navigation bar showing the My Account button location

2. Open Phone System Panel​

Click "Phone System Panel" in the side menu:

Side menu highlighting the Phone System Panel option

3. Launch Phone System​

Select "Launch Phone System" to open the configuration interface:

Phone System Panel showing the Launch Phone System button

4. Access Users Section​

Navigate to the Users section:

Main menu with Users section highlighted

5. Create New User​

Click the + button at the bottom right:

Users interface showing the add new user button

Select "Create new" from the menu:

New user creation menu options

6. Enter User Details​

Fill in the required information:

User creation form showing name fields

Required Fields
  • First name (required)
  • Last name (required)
  • Department (optional)
  • Job title (optional)

7. Configure Email​

Add your email address to receive the app activation code:

Email configuration field in user setup

8. Enable App Configuration​

Make sure to enable the application configuration:

Application configuration toggle switch

9. Configure Incoming Calls​

Select which FlyNumber will ring to your app:

FlyNumber selection dropdown for incoming calls

10. Set Up Voicemail (Optional)​

Configure voicemail settings if desired:

Voicemail configuration options

11. Select Audio File​

Choose a greeting for your voicemail:

Audio file selection for voicemail greeting

12. Configure Outbound Calls​

Select which number to use for outgoing calls:

Outbound caller ID number selection

13. Complete Setup​

Click "Save and Invite" to finish the configuration:

Save and Invite button location

14. Check Your Email​

You'll receive an activation email containing:

App activation email showing QR code and download links

Email Contents
  • QR code for quick activation
  • Download links for all platforms:
    • iOS
    • Android
    • Windows
    • macOS
  • Manual activation code (if needed)

Next Steps​

After receiving your activation email:

  1. Download the app for your device
  2. Scan the QR code or enter the activation code manually
  3. Grant necessary permissions (microphone, notifications)
  4. Start making and receiving calls!
Important Permissions

Make sure to allow:

  • Microphone access for calls
  • Notifications to receive incoming calls when the app is closed
Need Help?

If you don't receive the activation email:

  • Check your spam folder
  • Verify the email address in your user settings
  • Contact support if issues persist
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