Overview

Looking to build a phone system that's easy to manage? Our visual interface lets you create and customize your phone system by simply connecting building blocks together - kind of like playing with digital Legos. Let's explore how it all works.

Core Concepts

Visual Panel Interface

The system uses a visual panel where you can design your phone system by connecting different modules. Think of it as a canvas where you can visually map out your call flows.

Modules

Modules are the building blocks of your phone system. Each module serves a specific function, such as:

• Phone Numbers
• Ring Groups
• Voicemail
• IVR (Interactive Voice Response)
• Time Conditions
• And many more

Cables and Connections

Modules are connected using virtual cables on the dot-grid panel. These connections determine how calls flow through your system:

• Each module has connection points (dots)
• Draw cables between modules to create call paths
• Connections are made by clicking and dragging between modules
• Changes take effect immediately when connections are made

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The visual nature of cables makes it easy to understand and modify your call flow at a glance.

Organization Features

Call Flows

Call Flows help you organize different aspects of your phone system. They're particularly useful when you need to:

• Create distinct call paths for different departments
• Manage various business units independently
• Separate call handling for different aspects of your life

Connect different phone system instances

You can use the interlinks feature (Settings > Interlinks) to integrate completely different instances of the phone system. Or in other words, integrate phone system panels that live on difference FlyNumber accounts.

Workspaces

Within each Call Flow, you can create multiple Workspaces to further organize your system:

• Separate different departments (e.g., Sales, Support)
• Create logical groupings of related modules
• Maintain clear, organized layouts for complex systems

Example

A company might have a Call Flow for each brand they operate, with separate Workspaces within each Call Flow for Sales, Support, and Administrative functions.

How It All Works Together

1. Start with Modules: Place the modules you need on the panel (after first creating a user)
2. Make Connections: Connect modules using cables to create call paths
3. Organize with Workspaces: Group related modules in dedicated workspaces
4. Scale with Call Flows: Create separate Call Flows for different divisions

Real-time Updates

One of the system's key features is that changes take effect immediately. As soon as you connect modules or modify settings, your phone system updates automatically - no need to "save" or "deploy" changes.