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Conference

The Conference module enables multiple callers to join the same call, creating virtual meeting rooms for team discussions, client meetings, or training sessions.

Conference module

Setting It Up​

Creating a conference room is straightforward:

  1. Name: Give your conference a descriptive name (e.g., "Sales Team Meeting" or "Client Training Room")

  2. PIN: Optionally set a 4-digit PIN code that participants must enter to join

    • Leave blank for open access
    • Use PINs for secure meetings
    • Each participant must enter the same PIN
Channel Capacity

To host multiple participants in a conference call, ensure you have enough channels:

  • Toll-free numbers include 300 channels per number (usage-based billing applies)
  • Local numbers come with 2 channels by default
  • Contact support to add more channels to local numbers

Practical Example​

Conference setup example

This example shows a conference room accessible via multiple methods:

Best Practices
  • Use toll-free numbers for large conferences
  • Provide multiple access methods for international teams
  • Share PIN codes securely with participants
  • Consider time zones when scheduling conferences
  • Test audio quality before important meetings
Channel Requirements

Each participant in a conference call requires one channel. For example:

  • A 5-person conference needs 5 channels
  • Toll-free numbers include 300 channels (perfect for large conferences)
  • Local numbers (2 channels) are suitable for small team meetings
  • Additional channels can be added to local numbers upon request